“Apple Steps to Service for Customer Delight?”

Dear Entrepreneur & #Business Executive,

Have you ever heard of “Apple Steps to Service for Customer Delight?”

If you master and practice this concept, it will transform your business.

Follow A.P.P.L.E Steps to Service for Customer Delight and start thinking of how to fit into your business to create a better customer experience that will lead to business growth.

A: Approach customers with a personalized warm welcome

P: Probe politely to understand all the customer’s needs

P: Present a solution for the customer to take home today

L: Listen to and resolve any issues or concerns

E: End with a fond farewell and an invitation to return.

Go back and read again gradually. This could be the missing piece your business is missing to win.

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Hear this, “Your ability to integrate the right customer experience, staff culture and strong brand powers great companies” Javnyuy Joybert. Are you doing this?

One thing you need to avoid in business is a decline in trust among customers.

To conclude, a customer experience design strategy that is sustainable and successful starts by having a vision and knowing who your customer is. This launching point enables you to design customer experiences that connect with your customer and bring to life your vision.


Javnyuy Joybert
Business Speaker, Trainer, Consultant & Entrepreneur
Mr. Remarkable